I build the systems that take manual work off your plate.

Tailored automation for repetitive booking, quoting, and admin. So you stay focused on customers, not tools.

THE WORK

A booking system for an Italian travel company that runs without spreadsheets.

Quote requests, contracts, payment tracking, and modifications: all in one place. Live since April 2026.

  • One pipeline, end to end

    Quote requests come in through web forms, get priced and tracked automatically, and contracts go out from the system. No more copying between Excel, Outlook, Word, and scattered email threads.

  • Quotes, contracts, and reminders, off your hands

    Quotes that price themselves. Contracts that draft from the booking. Payment alerts that don't rely on memory. The operator stays in oversight, not data entry.

  • Faster on the inside, more polished outside

    Same-day quote responses. Contracts ready as soon as the client confirms. Payment reminders that don't depend on memory. Your customers see a more professional business; you keep less of your day at the keyboard.

Read the full case study
airtable.com/yourbase/bookings
Bookings dashboard
Booking ID Customer Status Payment
TR-1042 Marco Rossi Confirmed Paid in full
TR-1043 Giulia Bianchi Pending docs Deposit paid
TR-1044 Luca Ferrari New lead Awaiting quote
TR-1045 Sofia Romano Confirmed Paid in full
WHERE I HELP

Three shapes of work

When operations outgrow email and spreadsheets, the fix is usually one of three things.

A full rebuild

The admin stack runs end to end on one system, instead of living across inboxes, spreadsheets, and people's heads.

A bridge between tools

Both tools already work, but someone has to manually copy data between them. Connecting them removes that step.

A missing layer

Everything is in place, but there's no single view of what's happening. A central record, a dashboard, or a daily digest fills the gap.

MY PROCESS

How a project runs

Step by step, starting with how your business really works. No tools picked until we know what they need to do.

Discovery

I learn how your business actually works.

  • Map your current process step by step
  • Identify where time goes and what fails
  • Agree what success looks like, in numbers

Build

I design the system around what we found.

  • Architecture and data model before any wiring
  • Weekly check-ins so you see progress
  • You test alongside me as pieces land

Test

Against your reality, not mine.

  • Happy paths and edge cases mapped together
  • Real data and real scenarios, not synthetic samples
  • Errors caught and fixed before any customer sees them

Launch and support

I stay close while it lands.

  • Documentation that comes with the system, not after
  • I stay close in the first weeks for adjustments
  • Your team owns the day-to-day, you decide when to bring me back
ABOUT

Who I am

Portrait of Giacomo Benedetti

I help businesses streamline the admin work that quietly slows them down.

I got into automation after seeing how much time manual tasks took up in my father's travel business: pricing quotes, drafting contracts, chasing follow-ups. It showed me how quickly repetitive work can take over the day and pull attention away from customers.

I'm based in the UK and studied IT Management for Business at Northumbria University, where I learned how technology and operations fit together. My goal is simple: build practical systems that give businesses time back.

When I'm not building, I run. Badly, but consistently.

So far, most of what I've shipped has been built with n8n and Airtable, but the right stack depends on what your business actually needs. The tools follow the problem, not the other way around.

I take one project at a time and I'm honest about scope. If, after mapping what you need, I don't think I'm the right fit, I'll tell you. Better to find that out early than three weeks in.

Have a manual task you'd rather get rid of?

Quotes, bookings, follow-ups, contracts, or anything else eating into your day. Book a free consultation. I'll listen, look at how the process works today, and be honest about whether it sounds like something I can help with well.

Book a free consultation